Sour Alba

Journalists! Now is the time to start your own news site.

Confusing their need for income with a desire among customers to pay for content, the papers are about to hand over their audiences following the lead of the Dirty Digger.

They made you and you friends redundant, they froze your pay, they made you write umpteen stories a day during 12-hour shifts in increasingly empty newsrooms. And all the while they creamed off ludicrous profits. Now they want the online reader to foot the bill.

It’s an enormous mistake but it’s great news for the future of journalism.

Murdoch’s wrong because everything about the net is moving towards sharing and the free movement of content. Hiding content behing barriers simply ignores how most people access it.

Murdoch, Lionel Barber and the other pro-chargers assume that because they need a lot of money that people will pay to access news and comment online. But that’s not how life works. Something is only worth what people will pay for it.

Charging for news has alwyas been bonkers. How can you put a barrier round “Lord Jones is dead”? It is instantly, immediately copiable without contravening any known or possible copyright laws.

In essence, the problem is that of Spotify vs iTunes. Spotify lets you listen to  unlimited amounts of music from a vast playlist. It’s free but the catch is you don’t get to download or keep any of it. If you want to own it, you need to hop onto iTunes and buy a download.

The problem is that online news and comment is like most music on Spotify – you access it once and walk away. Unlike with music, though, there are very, very few news or comment items that you would pay to keep for ever.

However, news media companies do have access to a suite of products that people will pay to keep – and that are more suited than the web to the presentation of all that high-quality fabby content that the moguls have been boasting of: print.

You see, it’s not the online products that are broken: it’s the print ones. Just because large numbers of readers don’t like the one size fits all version doesn’t mean that that’s it for print. And it doesn’t mean they’re suddenly going to want to pay for material online.

So what’s the good news for journalism?

Well, when J Arthur Reader pops online to enquire after the health of Lord Jones, what will he do when he sees that all the “Lord Jones is dead” stories from the mainstream news organisations are behind payment barriers? Will he A) get out his chequebook or B) read the story for free somewhere else?

And what is to stop journalists from setting up their own nimble news enterprises to supply that free news? (Sure there’s the BBC but it can’t do attitude or opinion.) These specialist enterpises would have no legacy costs and which could make use of targeted print products to boost revenue. They could even co-operate with other non-competing enterprises to buy back-room services (ad sales, printing, IT).

When the big boys shoot themselves in the foot, it’s a great time to challenge them to a race.

Lord Foulkes has demonstrated how out of touch politicians are with public feeling by attacking BBC journalists for criticising MPs’ expenses. Sure, there are newsreaders who get paid more than most of us think they should. But they are not clearly on the fiddle, unlike some of George’s former colleagues in the Lower House.

I await with interest the launch of Herald Scotland.

I have not held back from criticising Johnston Press’s handling of my baby scotsman.com but I see signs that what the Herald are about to do will make JP’s decisions look like the greatest internet wisdom since Tim Berners-Lee saw a spider making a trap for flies. (Actually that might have been Robert the Bruce but you know what I mean.)

My pessimism is based on four warning signs:

1) A new URL: According to the excellent AllMediaScotland, the Herald plans to amalgamate its existing sites to create one seven-day operation. The key risk here is what happens to the current sites and, crucially, all the inbound links and search engine reputation they have built up over the years. If the old sites are junked then all those inbound links (vital for search engine reputation) will be lost.  Also, their very valuable search engine page ranks will be lost. Now there are ways and means of sending traffic to  new address. But even a 301 redirect can take months to take effect completely (thus losing valuable traffic and revenue). Also, given that the Herald and Sunday Herald’s web addresses have different structures a redirect might struggle.

But if they run the old and new sites in parallel then they face a massive search engine penalty for having duplicate content.

And if they launch the new URL without a ton of content, it will lose the huge benefit of the Heralds’ exisitng content.

In short, once you ‘ve got a URL stick with it. Sod rebranding.

2) Flash: The holding page is a search-engine-invisible Flash animation. An emphasis on “looking pretty” over “working properly” is no a good sign for whatever’s coming next.

3) Tag line: The marketing slogan for the new site appears to be: “Make it home”. That smacks of “make this your hompage”, which has been made hopelessly outdated by bookmarking, decent search engines and social networks.

4) The suggestion of charging. No, no, no, no. No matter what Rupert Murdoch says, the arguments for charging for content are all to do with what newspapers would like and not what readers will do. If you put your content behind a payment barrier, people will not pay you. They will go to a free site that offers content similar to yours. This is not an argument about quality – though the Herald’s has taken a big hit by cutting so many staff – but about how the customer behaves.

Now, all these indications might be off the mark but, for me, they point to worrying times ahead for Scotland’s online media.

I was going to write about the inevitability of a savage media backlash against the YouTube/Britain’s Got Talent singing sensation Susan Boyle.

But it’s begun already.

You see the process starts slowly but it follows a well-worn formula.  As news outlets get bored with the story but know they have to keep flogging it, they will quickly tire of the insane “a star is born” hyperbole that has enveloped us  now. 

Then the tone will slighty change. At first, there will be “concerned” noises about the impact on this on Ms Boyle.

The next phase will be cautious: perhaps a lengthy chin-tugger from a “weighty” commentator about the questionability of this kind of lowbrow culture.  Maybe a music critic will give a “brutally honest” account of her singing compared to professionals.

After that it’ll get nasty. Perhaps there will a Daily Mail-esque “Is Susan the kind of role model we want?”. Then a lifestyle columnist will, in an attempt to be controversial, get stuck into Susan Boyle  with snide references to the fact she never married. There’ll be a vox pop taking potshots at any financial success she has on the back of her performance. A style “journalist” will have a go at the way she looks.

Then we’ll get into the muck-raking. Hacks will be crawling around looking for scandal: perhaps a never-been-kissed-and-tell (In fact there’s already a comment on YouTube saying: “I know Susan Boyle’s childhood love Patrick Quinn, he is an alcoholic living in Cambridge, I have GENUINE footage of him.” Nice.)

You can bet someone’s checking out the benefits she claimed while looking after her mother. The pubs near her will be staked out in the hope she gets blootered or says something unguarded. The hunt will be on for proof she mimed.

Maybe it’ll get desperate and there’ll be revelations that she once embezzled tent pegs from the Brownies or likes dressing up as Osama bin Laden.

Given its recent form, I fancy the Scottish Sunday Express to come into its own at this stage.

In any case, the process has begun. The Telegraph website has entered “concerned” mode. And, in a taste of things to come, seasons that concern with a wee dig at Susan’s appearance.

With her ghastly frock, wedge of frizzy hair and cowboy-like gait, Susan Boyle surprised us all and has since dipped her toe into the waters of fame.

On your marks…

From the blog of my company, w00tonomy:

We are delighted to announce that, in conjunction with our consortium partners The Union and Conscia, that w00tonomy has been selected for the Scottish Government’s digital marketing services framework.

This is a major achievement for a young agency and we are delighted. Along with our consortium partners, we look forward to providing the Scottish Government and other bodies using the roster with our services:

Turbocharge content to optimise appeal to online customers.

Creating messages that interest customers rather than messages they ignore.

We make online spend work harder. We deliver higher returns on online investment through the use of targeted, quality content to build a lasting relationship with your target audience.

If you’d like to know more, please contact us.

Hurrah for those very decent people at The List – Edinburgh and Glasgow’s listings magazine. Their website won “Best Online Presence” at the 2008 Scottish Magazine Awards.

So many hearty gratz to my many former scotsman.com colleagues who work there and to Robin Hodge, their all round good egg publisher.

Yay for the good guys!

It’s 18 months since I left scotsman.com. I knew the new Johnston Press redesign was, to put it very, very, mildly, unworthy to lick the boots of the 2001-2007 model.

I also knew that traffic would tank. I warned Tim Bowlder, the JP chief executive, of this face to face saying the JP redesign would lose “millions of page views and hundreds of thousands of users”. My warning was ignored and a JP apparatchik later explained that I had not understood how good their plans were.

Well, we can finally see how good their plans were. Audited traffic figures for scotsman.com have finally escaped into the light of day. According to ABCe, the site I edited for seven years now gets about 2 million unique users a month.

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Treehouse Media Project has unveiled a manifesto for embittered journos everywhere. (Thanks to Irish-Swedish internet guru Mark Comerford for flagging this up.) Let me give you a flavour with this superbly passionate line:

Laid off? Bought out? Pissed off? Or just overworked because you’re one of the “lucky” ones still working for the walking corpse that is the daily newspaper? Join us, the diaspora, as we work to recapture the joy and passion of our noble profession.

The project has a noble aim: equipping journalists with the entrepreneurial skills to survive in a Web 2.0 world. It’s right: we should go it alone. But it strikes a bum note for me by starting off its homepage with “F*** Google. F*** Craig’s List.”

Even if this is just a come-hither to embittered hacks, it’s a mistake. Google, Craig’s List and other changes to online advertising give us the tools to be free.

Message to journalists everywhere: The internet is not the enemy, your employer’s business model is.

The internet will last. Big newspaper companies that screw profits out of cowed staff and unsophisticated advertisers are doomed.

Good.

F*** ‘em. Not Google. Not Craig’s List. F*** big media. They deserve to die. They have betrayed our sacred calling. And everyone who’s really a journalist in their hearts, guts and gonads will water their graves in the only way we know how – on the way home from the pub.

I’m inspired by Treehouse’s manifesto. And its prompted me to begin my own. But it’s not a manifesto. It’s a business plan. And while its mired in the net up to its oxters it still has that sickly sweet smell of printer’s ink.

Oh yes, print.

Print’s not dead. It’s just going through a painful adolescence.

Like all true hacks, that ink’s in my blood. Before I moved to the web in 2000, I’d experienced the joy-cum-terror of the “hold the front page” call. Until I became a husband and father, the proudest moment of my life was my first byline (The Scotsman, 1988). I’ll never forget my first splash (The Sunday Mail, 1994) or my first interview (Joe Strummer for The List, 1988.) On my wall I have three copper printer’s plates of The Scotsman from 1972 and 1999 – as well as a framed picture of the first edition of that paper not to carry ads on the front page (1956). And I know that for the consumption of some information print is the best answer.

But it’s only part of the whole picture – and the whole business plan. As I have said many times before, I believe that the net has brought us to the verge of a golden age of journalism. In fact, there has never been a better time to be a journalist. It’s just that there’s never been a worse time to work for a newspaper.

So don’t work for a newspaper. Work for a news organisation which understands the 21st century and isn’t relying on a business model that started looking dated after the invention of radio.

As for Scotland, it has one world-class newsroom in it. One which would stick the heid on the Times, Guardian, BBC and tediously navel-gazing US papers. Sadly, this talented newsroom is spread across dying titles, desperate news agencies and PR-land.

But it doesn’t need to be that way.

Let me paint you a picture of a world of direct communication with the reader. A world that rewarded the best in journalism with the greatest readership. A world of untainted revenue, without advertising department twats in ties with overlarge knots. Imagine a life without 30% profit margins taken out of your pocket. Dream of a life free from megalomaniac proprietors and muppet editors who exist only to trim costs and wouldn’t recognise a story if it kicked them in the old Niagaras with steel-toed boots embroidered with the words: “I AM A STORY, YOU STUPID, PAPERCLIP-COUNTING CHOOB.”

I have seen the promised land. I may not get there with you … but only because I’m going there on a motorbike.

Anyone coming for the ride?

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